Privacy Policy

Data we process

Crazy Tower Casino processes account, device, payment-related and support information needed to operate the service for players in Australia. That can include identity documents submitted for KYC, transaction references and technical logs that protect the platform.

Purpose

Data is used for account access, security checks, payment processing, customer support, fraud prevention and legal obligations under the Malta Gaming Authority framework. We do not sell personal data as a product.

Sharing

Information may be shared with payment processors, identity-check providers and regulators when required to run the casino or meet licence duties. Partners receive only what each task needs.

Retention and security

Records are kept for as long as account activity, dispute handling or regulatory rules require. Access is limited to authorised staff and secured with industry-standard controls on our systems.

Requests

Players can ask about stored data, corrections or deletion where the law allows by contacting support@crazytower-casino-au.net from the registered email address. Some records must remain on file for compliance even after an account closes.